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Win-win for pharmacy and patientsCommunity pharmacies are providing an increasing number and range of professional health services. As a result, for the first time this year, GuildCare 2019 Pharmacy of the Year Awards have expanded to two categories: Professional Services and Customer Care, recognising the growing number of pharmacies embracing technology to improve patient health outcomes.“It’s clear, when pharmacies provide professional services, there’s a direct impact on health outcomes, increased patient engagement and improved adherence. It’s a win-win for pharmacy, and for patie...
2019 GuildCare Pharmacy of the Year Awar...
GuildLink have welcomed the new 6CPA administrators, Australian Healthcare Associates (AHA), operating as Pharmacy Programs Administrator (PPA).GuildLink and PPA are now working together to continue to make 6CPA claiming easier for community pharmacy.“Of course, there are some changes for pharmacies during this transition period” said Jannine Johnson, Acting CEO GuildLink, “however, we’ll continue to do everything we can to make it easy for community pharmacies to use GuildCare to record, report and claim on MedsChecks and the other programs delivered under 6CPA.”“Please be patient...
GuildLink now working with PPA for easie...
It’s easy to get caught up in the features that the latest pharmacy app or software platform have to offer and forget about what it really takes for it all to work as planned – great data!Pharmacies are overwhelmed by the volume of data that goes in and out every day but it’s crucial to remain vigilant on data handling best practice procedures. Having a workable data handling routine in your pharmacy is essential for:Securing customer privacyOptimising individual and aggregate health informationAchieving maximum claiming revenueEnsuring accurate communicationsThe most important thin...
The Digital Age Demands Superior Data Ha...
Australia’s market-leading Professional Services platform, GuildCare will continue to make 6CPA claiming easy for community pharmacy into 2019 and beyond.The focus will be on making sure GuildCare pharmacies can continue to claim MedsCheck and other 6CPA programs as quickly and easily as possible and working together with the new Pharmacy Programs Administrator to ensure best outcomes for pharmacies, and for their patients.“GuildCare pharmacies will continue to claim all 6CPA services just as they do today and we’ll continue to partner with health professionals across the industry”&nbs...
Media Release: GuildCare to continue mak...
Pharmacies wanting an easier solution for 6CPA MedsCheck and Diabetes MedsCheck Follow Up services can now submit claims with GuildCare NG Professional Services platform.MedsCheck and Diabetes MedsChecks remain a vital community pharmacy service, with over 95,750 already delivered to Australians in 2018.It’s now easier for GuildCare NG pharmacies to report on eligible MedsCheck and Diabetes MedsCheck pharmacy patients. Reminders are created in the calendar after the initial MedsCheck and the Patient Medicines Profile smart-report can be uploaded directly to 6CPA.GuildCare has worked with ove...
Media Release: 6CPA MedsCheck Follow Up ...
Pharmacists are some of the most trusted people in Australia, providing a range of accessible professional healthcare services to patients in their local communities.Technology plays an increasingly important role in helping pharmacists improve patient health outcomes and medication adherence as well as providing access to education and information that empowers patients with digital health solutions.GuildLink is proud to support the future of community pharmacy across Australia with the National GuildCare Pharmacy of the Year Awards. These awards seek to recognise the growing number of pharma...
2019 GuildCare Pharmacy of the Year Awar...
Smarter. Faster. Easier.GuildCare NG is the first, and only, platform that connects Pharmacy directly to the Australian Immunisation Register (AIR) for automatically uploading the immunisation records required. That’s right, no more double-handling of paperwork – smart!Pharmacy is playing an increasingly vital role in providing accessible vaccination to the community, so GuildCare NG’s platform continues to refine submission and compliance procedures, so you can offer better care while reaping the financial rewards of operating efficiently.With almost half a million vaccinations rec...
Automatic Uploads to the AIR now with Gu...
Screening patients at risk of Osteoporosis just got easierWorld Osteoporosis Day, which is held on 20 October, is an opportunity to focus attention on a disease which affects an estimated 1.2 million Australians. Osteoporosis is frequently under-diagnosed and under-treated with up to 80% of postmenopausal women and 90% of men at risk of fracture, with most failing to receive appropriate treatment and management.1It is sometimes called a “silent disease” as most people don’t know they have osteoporosis until a bone breaks.Community pharmacy is at the forefront of helping patients with ost...
World Osteoporosis Day
Perx Health and GuildLink are excited to announce their first major partnership supporting Parkinson’s Disease management through improved medication adherence. The partnership supports patients to form healthier medication habits and improve medication adherence by making a digital behaviour change program available across all GuildCare NG pharmacies.With many patients failing to take their medications as prescribed, Perx uses in-app engaging gamification, memorable rewards and intrinsic challenges to boost patient adherence. “Perx makes managing a complex treatment plan ea...
Media Release: Perx Health and GuildLink...
New Guest Mode in myPharmacyLink provides users a sneak peek of new featuresmyPharmacyLink’s new Guest Mode is essentially a ‘demo’ version of the app where users can explore the app without the need to sign up to an account.The GuildCare NG platform upgrade to the new medication management service will deliver a better reminder service and more importantly, empower patients to do more within the myPharmacyLink app. Patients will be able to manage their own medication supply, use Snap and Send to request new scripts, request generic brand substitution or&nbs...
Explore New myPharmacyLink features in G...
Priceline Pharmacy has partnered with GuildLink to provide customers access to a free mobile app to make it easier to manage their own medication and health services.The Priceline Pharmacy app will allow customers to safely manage their medication, including taking the correct dose at the right time and refill scripts before they run out. Patients who have just visited their GP will be able to securely order new medication ready for their local Priceline Pharmacy to dispense.Priceline Pharmacy General Manager Tamalin Morton said the new app is just one of the ways Priceline Pharmacy is working...
Media Release: Priceline Pharmacy partne...
GuildLink supports the Tasmanian Department of Health’s meningococcal community response and are proud to announce the update of the vaccination program in GuildCare NG to facilitate meningococcal vaccination for patients aged 10-20 years.In the latest GuildCare NG release, Tasmanian pharmacists are now able to use GuildCare NG’s vaccination program to record meningococcal vaccinations.Pharmacy’s that are registered with the Australian Immunisation Register (AIR) will also be able to send completed meningococcal vaccination cases automatically to the AIR in Guild...
GuildLink supports Tasmanian Pharma...
GuildCare NG releases integration with the AIRConsumers across Australia will benefit from the implementation of technology which results in greater efficiency and consistency across pharmacies delivering vaccinations, leading digital health-tech provider GuildLink says.To help achieve this GuildCare NG, GuildLink clinical services platform, now hosts a seamless integration direct to the Australian Immunisation Register (AIR), the national register that records vaccines given to people of all ages across Australia.Ensuring direct integration into the AIR gives pharmacists more time with their ...
Media Release: GuildLink releases integr...
Manage Days of Supply – If your patient misses a dose of their medication or has extra supply at home, they can capture that information all via the myPharmacyLink app. This means that the timing of their reminder is updated to match their actual days of supply left.Snap and Send – Your patients will be able to pre-order scripts by sending a photo of their scriptsGeneric Brand Substitution & Home Delivery – Patients will be able to indicate with their order if they would prefer to substitute with the generic brand.Guest Mode – Patients can now explore the app fe...
We heard you.You Asked for It, We're Mak...
Are you treating your patient or the symptom?When a patient arrives with a problem, they are, quite naturally, looking for a solution. And as healthcare providers, pharmacists want to help quickly, efficiently and effectively.Research shows however that by spending a few extra minutes with your patient and adopting a patient-centred approach to behavioural change, healthcare professionals are better equipped to identify key times for intervention and improve patient health outcomes. (Refer to Source)Having an active listening protocol in place to understand the patient’s problem and the...
Are you letting long-term success walk o...
~ Reading time: 4mins ~Do You Own Your Patient Relationships?It seems almost every week the pharmacist’s role within the community is being redefined by someone somewhere – if it’s not “Vending machines” or a bunch of slackers receiving “Kickbacks”, it’s “treating patients”.Discussion is taking place across the country – at the level of government, within local communities on social media and even breakfast TV. Just last week we saw the resurgence of the GP-Pharmacist “turf war” as Ita Buttrose reiterated the need for expanding a pharmacist’s role to treat patients....
Four Ways to Future-Proof Your Pharmacy ...
Consent to GuildData today to ensure your pharmacy will benefit from stronger 7CPA negotiated outcomes. Take a few minutes today and confirm your participation – it could change the future direction of your pharmacy.Why consent today?1. Help Us Help You!Accessing the data from your pharmacy puts the Guild in a stronger position to support Members and negotiate 7CPA outcomes on your behalf. Our GuildData initiative is designed to ensure your pharmacy will benefit from the information collected. The more pharmacies that participate, the louder our collective voice will be.“Information is pow...
The Future of Community Pharmacy is in Y...
~ Reading time: 4mins ~Could your business use an extra $17,063.30?As a pharmacist or someone working in the field, you definitely know the industry is facing unprecedented challenges.It isn’t easy to get patients walking through your front door on a repeat basis. All too often, loyal customers switch pharmacies based on one customer service experience, a minor interaction, or even a price point.Are you providing your patients with the services they need in addition to prescription refills?It could be as simple as offering an additional solution, like alerting a patient about their monthly w...
We've found extra revenue for your busin...
GuildCare NG partner pharmacies have more patient service and revenue opportunities with the addition of two new programs to Australia’s largest range of professional services. Introducing the New Look Health Check and New MedScreen Compliance Program – Pantoprazole.In consultation with key GuildCare users we’ve improved the GuildCare NG Health Check to be tailorable to your pharmacy’s preferences and customisable to the needs of your patient. The pop-up wizard program design includes guided dialogue support and indicative health measures – making the conducting of a health check qui...
Two Additional Programs Launch on Austra...
The finalists of the 2018 GuildCare Pharmacy of the Year are recognised for their dedication to the health of their communities through the consistent and effective implementation of professional services.Chosen from each state, the 2018 finalists go beyond clinical Interventions and record regular service deliveries across a wide range of programs, available on the GuildCare platform. Congratulations to:Cooleman Court Pharmacy, Weston – ACT.Priceline Pharmacy, Menai – NSW.Barden’s Amcal Pharmacy, Darwin CBD Plaza – Northern Territory.Gold Coast Super Clinic Pharmacy, Oxenford –...
The 2018 GuildCare Pharmacy of the Year ...
The 2018 GuildCare Pharmacy of the Year has been awarded to NSW Priceline Pharmacy, Menai.Congratulations to the team at Priceline Menai for their dedication to the health of their patient community. In second place was Cooleman Court Pharmacy, ACT and in third place was Strathdale Pharmacy, VIC.The winner was announced by GuildLink CEO – Ross Gallagher and the Pharmacy Guild of Australia President – George Tambassis, during the Welcome Reception at the APP conference. Priceline Pharmacy Menai was recognised for maximising their efforts and revenue opport...
The 2018 GuildCare Pharmacy of the Year
Since 2012, MedsCheck recording has been a staple GuildCare program, originally guiding Pharmacists to meet recording requirements under the 5th Community Pharmacy Agreement (5CPA).  In 2016, as part of the transition to the current 6th Community Pharmacy Agreement (6CPA) the focus of MedsCheck has continued and included the introduction of Diabetes MedsCheck recording into the GuildCare platform.Recently announced* 6CPA changes will see an increase in professional services opportunities for current and future GuildCare users, as there has been a rise in the number of ...
Get Ready for Faster and Easier MedsChec...
Register Today To Secure Your Spot or watch a pre-recorded webinar!As part of GuildCare’s commitment to Community Pharmacy, we now offer a series of webinars to assist you and your pharmacy in accomplishing more with the GuildCare NG platform. We encourage you to visit regularly as the webinars will cover a variety of topics from “How To”, “Best Practice”, “Increase Revenue” and more!Commencing from Tuesday 22 August 2017, these webinars will have a duration of approx. 30-45mins depending on the content. These webinars are conducted at no cost to you.Book your webinar attendance ...
GuildCare NG Webinars Now Available!
The Sixth Community Pharmacy Agreement is not the only source of revenue from professional services available to community pharmacy. Using GuildCare, many pharmacies are turning to sponsored patient support programs and user-pay services to supplement their revenue from professional services.GuildCare increases your revenue from Professional Services:  GuildCare has 50% more professional services programs than our closest competitor – 22 generate direct revenue from either a sponsor or 6CPA.GuildCare has Australia’s largest range of sponsored patient support p...
Realise the Potential of Professional Se...
Delivering pharmacy Professional Services through a software partner improves the quality of Professional Services rendered, enabling Community Pharmacy to provide accurate reporting for 6CPA and pharmacy trial programs. Additionally, storing the information in a centrally held electronic repository helps build a long-term patient health record which in turn can form the basis for a richer health information database that enables healthcare professionals to make key decisions around the health of the Australian patient community. Within an individual pharmacy, delivering Professional Services ...
Case Study: Capital Chemist Southlands ...
Who is eligible:All GuildCare users are eligible. GuildLink encourages all of our GuildCare partner pharmacies take this year to realise the potential of a Professional Services recording platform in their pharmacy.As the 2018, Australian Pharmacy Professional (APP) conference is in early May next year the 2018 GuildCare Pharmacy of the Year awards will be judged on usage between 1 May 2017 and 30 April 2018.How the 2018 GuildCare Pharmacy of the Year awards will be Judged:Judging will be based on both the breadth and volume of Professional Services conducted. So, the more services you conduct...
2018 GuildCare Pharmacy of the Year Awar...
We are pleased with results from the QLD Guild Corporate Vaccination program, and the contribution of GuildLink’s patient booking system and professional services recording platform, GuildCare NG.Using the new cloud-based GuildCare NG platform, participating pharmacists were able to receive and manage patient appointments, as well as record vaccinations in line with QLD legislation and QCPP requirements – all through one platform. In the near future, patients with the myPharmacyLink app, through the participating pharmacy they will be able to view and share a copy of their vaccination repo...
The 2017 QLD Guild Corporate Vaccination...
GuildLink is excited to launch the new GuildCare compatible patient medication management and services reporting app – myPharmacyLink – Your Pharmacy, Your Brand, Your App. Providing direct access to a patient’s local pharmacy, the myPharmacyLink app allows patients to manage their scripts, find government approved information about their medications and view in-pharmacy professional services reports – all under the guidance of their trusted pharmacist.Most importantly myPharmacyLink has been developed to provide GuildCare partner pharmacies with an integr...
GuildLink Announces New GuildCare Compat...
For the first time in the history of GuildCare Pharmacy of the Year there have been two winners recognised. Congratulations to the exceptional pharmacy teams at:Capital Chemist Wanniassa, Wanniassa ACTLanyon Pharmacy, Condor ACTThis year’s runner-up was Priceline Pharmacy, Woden.The winners were announced by GuildLink CEO – Ross Gallagher and the Pharmacy Guild of Australia President – George Tambassis, during the Welcome Reception of the APP conference. The successful pharmacies were recognised for their dedication to the health of their patient community and leading their peers th...
Celebrating Dual ACT Winners for GuildCa...
GuildCare APP Media CoverageDid you see us in the media during APP? GuildCare was featured in AJP’s APP media coverage throughout the conference. These were the highlights:GuildCare NG – the Future of Professional Services in Community Pharmacy: An Interview with GuildLink CEO, Ross GallagherA Double Win: Capital Chemist Wanniassa On Their GuildCare POTY Award Lanyon Pharmacy Takes Home 1 Of 2 GuildCare POTY Awards GuildCare POTY Finalist: Priceline Pharmacy WodenDon’t forget to also follow our News Page or LinkedIn for the latest news.Congratulations to Our...
Here’s What Happened at APP 2017
Lucy and Nadia attribute much of their Professional Services accomplishment to how they manage the staffing of their store. Stating that where possible they try to have at least three pharmacists instore during opening hours to ensure that they have enough valuable time to spend with patients conducting Professional Services, while still managing the dispense side of their care. This not only addresses the needs of the patient, but also allows their Pharmacist staff to deliver on the more professionally engaging and rewarding side of their role.Using a Professional Services software platform, ...
Case Study: Lucy Walker Chemmart, Goondi...
GuildCare are pleased to announce the finalists of the 2017 GuildCare Pharmacy of the Year.Congratulations to:Capital Chemist Wanniassa, ACTLanyon Pharmacy, ACTPriceline Pharmacy Woden, ACTRecognised for their dedication to the health of their communities, these pharmacies lead their peers through the consistent and effective implementation of professional services. Going beyond Clinical Interventions each of this year’s finalists record regular professional service deliveries, within the GuildCare software platform.This is the first year that GuildCare are announcing three finalists, instea...
GuildCare Announces their GuildCare Phar...
Professional streamlined approachStaff at Waikerie Pharmacy are dedicated to implementing a professional and streamlined Professional Services offering, which enables them to implement more services and builds confidence within the community that they are a trusted healthcare provider. Nathan attributes much of their efficiency to the implementation of a Professional Services booking system, an instore process that ensures every patient is seen by a Pharmacist, and using a Professional Services software solution – GuildCare. The team built much of their instore procedures around the flow of ...
Case Study: ChemPlus Waikerie Pharmacy ...
The distribution of Consumer Medicine Information to Point of Dispense (eCMI)eCMI enables pharmaceutical companies (Sponsors) to have their CMIs widely disseminated across all points of distribution in Australia, allowing every user to see exactly the same version of the medicines information in the same standardised format.Sponsor-approved CMIs are carefully processed within a rigorous quality assurance (QA) system and electronic version control is carefully maintained. Without the printed leaflet in the pack, the Sponsors reduce the risk of out-of-date medicines information existing in the m...
Pharmacy CMI (eCMI)
Beaufort Street 24hr Chemist offers a wide variety of Professional Services that include, but are not limited to, Medicine Consultations – MedsCheck, DAA, MedScreen Compliance; Health Checks – Blood Pressure testing Blood Glucose testing, Hearing testing; Baby Progress Recording; Sleep Apnoea assessments; and Vaccinations. When questioned about how the store manages the implementation of such a wide variety of Professional Service programs Alexis and Bruce are happy to share their innovative approach, identifying four key factors as critical to their successful Professional Services implem...
Case Study:  Beaufort Street 24hr P...
GuildLink has always endeavoured to provide healthier business results for our partner pharmacies through our industry leading professional services and messaging service GuildCare. While GuildCare has long been Australia’s number one professional services software solution, technology and user expectations have evolved. After consulting with industry leaders and listening to our customer base we have embarked on our biggest project since inception, redeveloping the GuildCare framework to create a faster, easier and more intuitive software platform.Over the past 18 months we have invested he...
GuildLink introduces GuildCare NG – Yo...
New Version of CMI PrintCMI Print developed by Medicines Information is an application that is integrated into the dispensing package of Dispense Software Vendors.Our latest development, the re-engineered CMI Print application, is now in pilot across a number of pharmacies with feedback already applied and plans in place to roll out a second round of pilot in additional pharmacies.About CMI PrintThe new version of CMI Print provides CMIs in multiple outputs and utilises real time distribution, replacing the existing monthly distribution of approved CMIs. The integration of the new CMI Print wi...
CMI Print now in 52% of sites
We built a library of high quality, standards-based photographic images of solid oral dosage forms for inclusion in prescribing and dispensing software products as well as the current Patient Medication Profile (PMP). The PMP program is funded by the Australian Government Department of Health and Ageing and administered by the Pharmacy Guild of Australia.The images are designed to print in actual size in the PMP document and interface seamlessly with all standard dispensing software programs, providing yet another means of improving patient information.Throughout the PMP pilot there is no...
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Artwork by GuildLink | Phillip Tutty

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e: support@guildcare.com.au

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Artwork by GuildLink | Philip Tutty

Level 6, 20 Bond Street, Sydney NSW 2000

PO Box A284 Sydney South NSW 1235

p: +61 2 8222 4444

f: +61 2 8222 4499

e: info@guildlink.com.au

Level 6, 20 Bond Street, Sydney NSW 2000   |   PO Box A284 Sydney South NSW 1235

p: +61 2 8222 4444   f: +61 2 8222 4499   e: info@guildlink.com.au

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