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Community pharmacies are providing an increasing number and range of professional health services. As a result, for the first time this year, GuildCare 2019 Pharmacy of the Year Awards have expanded to two categories: Professional Services and Customer Care, recognising the growing number of pharmacies embracing technology to improve patient health outcomes.


“It’s clear, when pharmacies provide professional services, there’s a direct impact on health outcomes, increased patient engagement and improved adherence. It’s a win-win for pharmacy, and for patients,” said Jannine Johnson Acting CEO GuildLink, when announcing this year’s finalists. “These pharmacies absolutely deserve to be recognised for their commitment to excellence in healthcare.”


The GuildCare 2019 POTY Professional Services Award recognises pharmacies dedicated to improving medication adherence, providing a wide range of professional services and interventions, with a continual focus on better health outcomes.


Digital health integration is an increasing trend, and GuildLink is currently working with pharmacies ready to take advantage of the growth pathways outlined in the Pharmacy Guild of Australia’s CP2025 framework.


“Our POTY data clearly shows that successful pharmacies are embracing new opportunities to help their patients and they’re using our technology to adopt CP2025 growth pathways” Johnson said. “Congratulations to our POTY Finalists for proactively empowering their patients, delivering accessible professional services and other digital health initiatives.”


To acknowledge the increasing importance of digital health solutions, this year GuildLink have also introduced the GuildCare POTY Customer Care Award, recognising pharmacies who are focused on making medication management easier for their patients with myPharmacyLink.



January 30th 2019

2019 GuildCare Pharmacy of the Year Awards Judging Criteria


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p: +61 2 8222 4444   f: +61 2 8222 4499   e: info@guildlink.com.au

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