Case Studies 2019-04-09T16:26:13+11:00

Case Studies

Turning your challenges into opportunities

Our GuildCare Pharmacy of the Year finalists share how they approach the key challenges facing community pharmacy.

Canning Vale Pharmacy

How to establish a loyal customer base for a new pharmacy with a limited budget.

GuildCare National Pharmacy of the Year Winner
– Soul Pattinson Canning Vale

Advantage Pharmacy Lowood

How to deliver exceptional customer care with limited staff and resources.

GuildCare National Pharmacy of the Year Winner
– Lowood Advantage Pharmacy

Michael’s Health Care Chemist Claremont

How to keep up with customer expectations on level of care and service for a competitive edge.

GuildCare WA Pharmacy of the Year Finalist – Michael’s Health Care Chemist

Chen’s Pharmacist Advice

How to stay financially viable after PBS reforms and discounters open nearby.

GuildCare NSW Pharmacy of the Year Finalist – Chen’s Pharmacy

Better Health Coolalinga

How to encourage patient participation in professional programs with only one pharmacist on duty at any time.

GuildCare NT Pharmacy of the Year Finalist – Better Health Coolinga

Lanyon Pharmacy

How to have everything on one platform for efficiency and streamlining and therefore compliance.

GuildCare ACT Pharmacy of the Year Finalist – Lanyon Pharmacy

Drive Thru Pharmacy Griffith

How to shift operations to support professional services and program participation instead of cosmetic sales and prescriptions.

GuildCare NSW Pharmacy of the Year Finalist – Soul Pattinson Drive Thru Pharmacy Griffith

Youngtown Pharmacy

How to build on solid systems and processes to support growth in customer care initiatives.

GuildCare TAS Pharmacy of the Year Finalist – Youngtown Pharmacy

Nova Discount Pharmacy Frankston

How to get and keep customers in a very crowded field of competitors.

GuildCare VIC Pharmacy of the Year Finalist – Nova Pharmacy Frankston

Terry White Chemmart Wynn Vale

How to increase revenue without changing the day to day workflow of the pharmacy.

GuildCare SA Pharmacy of the Year Finalist – Terry White Chemmart Wynn Vale

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