Keep up to date with all the latest news and product feature updates

Latest News

April 2022
May 2022
May 2022
GuildCare users can now submit PPA claims for COVID-19 4th doses through the GuildCare platform. If you have set up your PPA Integration, any eligible COVID-19 4th dose you administer will be ava...
The services modules in the GuildCare platform have had an upgrade!  Pharmacists can now offer individual services for Influenza, MMR and dTpa (Diptheria/Tetanus/Pertussis) vaccine types.Pharmaci...
Claim COVID-19 4th Doses in GuildCare
Separate booking services for vaccines
Earlier this week the QLD Government annouced State Sponsored Influenza Vaccinations for all QLD Residents aged 5-64 years.  The program being used to deliver this is the Pharmacy Guild of Austra...
State Sponsored Influenza Vaccinations
April 2022
April 2022
April 2022
The updated program rules for the COVID-19 Rapid Test Concessional Access (CRTCA) Program allow a supply of up to 20 RATs to eligible patients over the six-month program period with up to 5 in any giv...
New to GuildCare Booking? Follow these easy steps to be connected with HealthDirect’s Vaccine Clinic Finder! GuildCare has a LIVE connection with HealthDirect’s Vaccine Clinic Finder.  T...
ProjectCOVID Changes to CRTCA Program Rules
Get connected with HealthDirect's Vaccine Cli...
Update 2: Multiple transactions disallowedThe Project COVID module will only allow one transaction in one day for a Concession Card holder at the same participating community pharmacy. Patients with d...
ProjectCOVID Updates
February 2022
March 2022
March 2022
The GuildCare platform has been updated to allow pharmacies to receive bookings for the COVID-19 Novovax vaccine and record the vaccinations through Guildcare.Currently GuildCare are finalising the AI...
GuildLink are proud to announce the Finalists from each state for our annual Pharmacy of the Year awards! There are 3 different award categories:Professional Services Pharmacy of the YearAPP Enga...
Just released - COVID-19 Novovax
Pharmacy of the Year Awards
At the opening of the APP Trade Show exhibition we announced our National Pharmacy of the Year award winners.  There were 3 categories that we recognised.The Professional Services Pharmacy of the...
National Pharmacy of the Year Winners
January 2022
February 2022
February 2022
Patients can now select which COVID-19 vaccination dose number they are booking for on the Booking Portal.The options available are:​Dose 1Dose 2Dose 3 (for immunocompromised patients)BoosterUnsureW...
Thank you to all of the Australian Community Pharmacies who have delivered an incredible 60 million Rapid Antigen tests over 60 days following the launch of ProjectCOVID. The COVID-19 Rapid Test ...
See COVID-19 Vaccine dose number
Over 25 million Rapid Antigen Tests in 60 day...
The HealthDirect Vaccine Clinic Finder now shows the available appointment times for a pharmacy.  This requires integration with booking software providers.  GuildCare is proud to be a ...
HealthDirect's Vaccine Clinic Finder
January 2022
February 2022
January 2022
If the ProjectCOVID button is not visible, try refreshing GuildCare using the 'three dots refresh' method. This has worked successfully for many pharmacies. Furthermore, you can try a log out and...
Further ProjectCOVID information and how to videos are available in our Resource Centre.  
ProjectCOVID - Launched
ProjectCOVID Transaction History Report
You can easily book patients in for their follow up COVID-19 vaccination appointment with our latest appointment booking feature.Dynamically view your pharmacy's availability right within the service....
Book follow up COVID-19 Vaccinations
December 2021
December 2021
January 2022
We are making additional changes to our technical infrastructure to prevent future incidents. We apologise for the inconvenience that this has caused, and appreciate your understanding.
Your B2B device (activation code) is going to expire!  If you don't renew your activation code now, you will lose your connection with AIR and won't be able to view patient vaccination histo...
Missing COVID-19 Vaccinations in PPA Report
Renew your B2B Device now
Your QCPP ID is a 4-digit number (NOT the same as your GuildID) and can be found via:The QCPP Customer Portal ( QCPP Certificate or Accreditation ScheduleOfficial corresponden...
ProjectCOVID - Prepare to launch
December 2021
December 2021
December 2021
If you have set up your PPA integration, any eligible COVID-19 3rd doses you administer will be available for claiming in the 'PPA Claims' section of GuildCare.  This feature goes live on Decembe...
Don't wait until the end of the month to claim your vaccination services via the PPA.  GuildCare suggests claiming these weekly to ensure any rejections are resolved quickly and efficiently....
PPA Claiming - 3rd Dose
Don't delay - Claim via PPA today!
Some COVID-19 vaccinations being recorded in the GuildCare platform are not appearing in the PPA portal for claiming. How to identify:Check GuildCare for any Approached vaccination case...
Reminder: Check Case Status
November 2021
November 2021
November 2021
GuildCare subscribers are now able to easily match patient profiles with their appointment booking information.  Automatic patient matches are detected with our new patient matching system, ...
GuildCare users can now record administered 3rd doses of COVID-19 vaccinations in the GuildCare platform. Simply select Dose 3 from the Dose Number drop down box. Whilst the doses can be rec...
GuildCare Patient Matching User Guide
Record COVID-19 3rd doses in GuildCare now
GuildLink is dedicated to improving how we provide critical information to our customers when they need it most.  So that we can effectively provide our customers with important updates, please t...
We want to hear from you!
October 2021
All pharmacies need to be set up with the AIR integration & PPA portal integration. Click below for instructions. **Please note that due to your subscription level some features in the videos...
Have you added Guild Corporate COVID-19 Vacci...


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In 2008, the Pharmacy Guild of Australia embarked on a professional transformation initiative and GuildLink was established to unlock the potential of thousands of community pharmacists and the power of the 4500+ strong pharmacy network spread across metro, regional and rural Australia. With a strong track record of software solutions success, GuildLink was chosen as the Guild's company to develop the software and create the network.



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PO Box A284, Sydney South, NSW 1235

f: +61 2 8222 4499


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Level 6, 20 Bond Street, Sydney NSW 2000

PO Box A284 Sydney South NSW 1235

f: +61 2 8222 4499


Level 6, 20 Bond Street, Sydney NSW 2000   |   PO Box A284 Sydney South NSW 1235

f: +61 2 8222 4499   


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