Keep up to date with all the latest news and product feature updates

Latest News

June 2022
May 2022
July 2022
Frequently asked questions:1.  Why can't I view the Purchaser's ID number?Due to privacy concerns, we are not able to store and display a government issued ID number. For more information cl...
Around the country state governments have announced subsidised Influenza vaccinations.Each State Pharmacy Guild branch will communicate how pharmacies are to deliver this initiative.  Some states...
Just launched - Project STOP Logbook
State Sponsored Influenza Vaccinations
Community pharmacists and patients across the country will benefit from an enhanced medication management platform following the announcement today that MedAdvisor Limited will acquire GuildLink Pty L...
GuildLink and MedAdvisor to provide improved ...
April 2022
April 2022
May 2022
Update 2: Multiple transactions disallowedThe Project COVID module will only allow one transaction in one day for a Concession Card holder at the same participating community pharmacy. Patients with d...
GuildCare users can now submit PPA claims for COVID-19 4th doses through the GuildCare platform. If you have set up your PPA Integration, any eligible COVID-19 4th dose you administer will be ava...
ProjectCOVID Updates
Claim COVID-19 4th Doses in GuildCare
The services modules in the GuildCare platform have had an upgrade!  Pharmacists can now offer individual services for Influenza, MMR and dTpa (Diptheria/Tetanus/Pertussis) vaccine types.Pharmaci...
Separate booking services for vaccines
March 2022
April 2022
April 2022
At the opening of the APP Trade Show exhibition we announced our National Pharmacy of the Year award winners.  There were 3 categories that we recognised.The Professional Services Pharmacy of the...
The updated program rules for the COVID-19 Rapid Test Concessional Access (CRTCA) Program allow a supply of up to 20 RATs to eligible patients over the six-month program period with up to 5 in any giv...
National Pharmacy of the Year Winners
ProjectCOVID Changes to CRTCA Program Rules
New to GuildCare Booking? Follow these easy steps to be connected with HealthDirect’s Vaccine Clinic Finder! GuildCare has a LIVE connection with HealthDirect’s Vaccine Clinic Finder.  T...
Get connected with HealthDirect's Vaccine Cli...
February 2022
February 2022
March 2022
The HealthDirect Vaccine Clinic Finder now shows the available appointment times for a pharmacy.  This requires integration with booking software providers.  GuildCare is proud to be a ...
The GuildCare platform has been updated to allow pharmacies to receive bookings for the COVID-19 Novovax vaccine and record the vaccinations through Guildcare.Currently GuildCare are finalising the AI...
HealthDirect's Vaccine Clinic Finder
Just released - COVID-19 Novovax
GuildLink are proud to announce the Finalists from each state for our annual Pharmacy of the Year awards! There are 3 different award categories:Professional Services Pharmacy of the YearAPP Enga...
Pharmacy of the Year Awards
January 2022
January 2022
February 2022
You can easily book patients in for their follow up COVID-19 vaccination appointment with our latest appointment booking feature.Dynamically view your pharmacy's availability right within the service....
Patients can now select which COVID-19 vaccination dose number they are booking for on the Booking Portal.The options available are:​Dose 1Dose 2Dose 3 (for immunocompromised patients)BoosterUnsureW...
Book follow up COVID-19 Vaccinations
See COVID-19 Vaccine dose number
Thank you to all of the Australian Community Pharmacies who have delivered an incredible 60 million Rapid Antigen tests over 60 days following the launch of ProjectCOVID. The COVID-19 Rapid Test ...
Over 25 million Rapid Antigen Tests in 60 day...
January 2022
January 2022
February 2022
Your QCPP ID is a 4-digit number (NOT the same as your GuildID) and can be found via:The QCPP Customer Portal ( QCPP Certificate or Accreditation ScheduleOfficial corresponden...
If the ProjectCOVID button is not visible, try refreshing GuildCare using the 'three dots refresh' method. This has worked successfully for many pharmacies. Furthermore, you can try a log out and...
ProjectCOVID - Prepare to launch
ProjectCOVID - Launched
Further ProjectCOVID information and how to videos are available in our Resource Centre.  
ProjectCOVID Transaction History Report
December 2021
December 2021
December 2021
Some COVID-19 vaccinations being recorded in the GuildCare platform are not appearing in the PPA portal for claiming. How to identify:Check GuildCare for any Approached vaccination case...
We are making additional changes to our technical infrastructure to prevent future incidents. We apologise for the inconvenience that this has caused, and appreciate your understanding.
Reminder: Check Case Status
Missing COVID-19 Vaccinations in PPA Report
Your B2B device (activation code) is going to expire!  If you don't renew your activation code now, you will lose your connection with AIR and won't be able to view patient vaccination histo...
Renew your B2B Device now
November 2021
December 2021
December 2021
GuildLink is dedicated to improving how we provide critical information to our customers when they need it most.  So that we can effectively provide our customers with important updates, please t...
If you have set up your PPA integration, any eligible COVID-19 3rd doses you administer will be available for claiming in the 'PPA Claims' section of GuildCare.  This feature goes live on Decembe...
We want to hear from you!
PPA Claiming - 3rd Dose
Don't wait until the end of the month to claim your vaccination services via the PPA.  GuildCare suggests claiming these weekly to ensure any rejections are resolved quickly and efficiently....
Don't delay - Claim via PPA today!
October 2021
November 2021
November 2021
All pharmacies need to be set up with the AIR integration & PPA portal integration. Click below for instructions. **Please note that due to your subscription level some features in the videos...
GuildCare subscribers are now able to easily match patient profiles with their appointment booking information.  Automatic patient matches are detected with our new patient matching system, ...
Have you added Guild Corporate COVID-19 Vacci...
GuildCare Patient Matching User Guide
GuildCare users can now record administered 3rd doses of COVID-19 vaccinations in the GuildCare platform. Simply select Dose 3 from the Dose Number drop down box. Whilst the doses can be rec...
Record COVID-19 3rd doses in GuildCare now


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GuildLink continues to push the boundaries of clinical care in Australia.  

It supports its network and rewards innovation.  Each year GuildLink awards prizes to the most innovative, active and impactful community pharmacies across Australia.  For news on winners please view our feed.  

Achievements and awards

GuildLink's corporate parent is the Guild Group of companies, a wholly owned subsidiary of the Pharmacy Guild of Australia.

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The Pharmacy Guild of Australia

In 2008, the Pharmacy Guild of Australia embarked on a professional transformation initiative and GuildLink was established to unlock the potential of thousands of community pharmacists and the power of the 4500+ strong pharmacy network spread across metro, regional and rural Australia. With a strong track record of software solutions success, GuildLink was chosen as the Guild's company to develop the software and create the network.



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Sydney, NSW 2000

PO Box A284, Sydney South, NSW 1235

f: +61 2 8222 4499


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General GuildLink Enquiries


Level 6, 20 Bond Street, Sydney NSW 2000

PO Box A284 Sydney South NSW 1235

f: +61 2 8222 4499


Level 6, 20 Bond Street, Sydney NSW 2000   |   PO Box A284 Sydney South NSW 1235

f: +61 2 8222 4499   


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