Dear clients and pharmacy colleagues,
The COVID-19 (coronavirus) onset has posed some serious challenges for our community and healthcare providers. There is enormous stress being placed on pharmacies who are tackling huge demands for medications and innovative delivery models.
We at GuildLink appreciate and value the commitment you are providing in delivering healthcare and support to patients and their families in this hour of need.
Just as you are supporting us, we are here to support you.
We have been engaging in the following additional activities to help deliver continued business support to you during these uncertain times:
To ensure you can access the business support you need when you need it, we have extended our support hours. Our support team will now be available from 8.30am to 8.00pm AEST.
For all GuildCare NG and myPharmacyLink enquiries, please contact our Support Team on:
1300 647 492 | firstname.lastname@example.org
I also strongly urge you to encourage patient enrolment into our free consumer-facing app,
myPharmacyLink, as it provides your pharmacy with another tool to support patients who may be self-isolating.
We are releasing a number of new features to help you deliver better healthcare and support to patients:
Bulk Messaging: We have just launched our new Bulk Messaging feature in GuildCare NG to help you communicate directly with all patients regarding COVID-19 developments and other available healthcare services such as influenza vaccinations.
Bookings: We are proud to have delivered the bookings solution for the Pharmacy Guild of Australia’s new national corporate bookings platform, Guild Corporate Bookings. We will soon expand this feature offering to all GuildCare NG users, to help them manage and deliver their own pharmacy’s vaccination and professional services.
Home Delivery: We have fast-tracked the development of a Home Delivery solution to help pharmacists deliver healthcare support to patients. We are committed to delivering this new solution within the coming weeks.
From of all us at GuildLink, thank you again for your efforts.
As while you are our clients and colleagues,
we are all your patients.
CEO – GuildLink