Media Release: GuildCare 2019 Pharmacy of the Year Winners

30 January 2019

Win-win for pharmacy and patients

Community pharmacies are providing an increasing number and range of professional health services. As a result, for the first time this year, GuildCare 2019 Pharmacy of the Year Awards have expanded to two categories: Professional Services and Customer Care, recognising the growing number of pharmacies embracing technology to improve patient health outcomes.

“It’s clear, when pharmacies provide professional services, there’s a direct impact on health outcomes, increased patient engagement and improved adherence. It’s a win-win for pharmacy, and for patients,” said Jannine Johnson Acting CEO GuildLink, when announcing this year’s finalists. “These pharmacies absolutely deserve to be recognised for their commitment to excellence in healthcare.”

The GuildCare 2019 POTY Professional Services Award recognises pharmacies dedicated to improving medication adherence, providing a wide range of professional services and interventions, with a continual focus on better health outcomes.

Digital health integration is an increasing trend, and GuildLink is currently working with pharmacies ready to take advantage of the growth pathways outlined in the Pharmacy Guild of Australia’s CP2025 framework.

“Our POTY data clearly shows that successful pharmacies are embracing new opportunities to help their patients and they’re using our technology to adopt CP2025 growth pathways” Johnson said. “Congratulations to our POTY Finalists for proactively empowering their patients, delivering accessible professional services and other digital health initiatives.”

To acknowledge the increasing importance of digital health solutions, this year GuildLink have also introduced the GuildCare POTY Customer Care Award, recognising pharmacies who are focused on making medication management easier for their patients with myPharmacyLink.

Congratulations to the National GuildCare 2019 POTY Professional Services Award finalists:

Everton Hills Pharmacy

Value Chemist Everton Hills
– QLD Winner (tied) – Susan & Chia-Fen

LiveLife Airlie Beach Day Night Pharmacy

LiveLife Airlie Beach Day Night Pharmacy – QLD Winner (tied)
– Katelin, Shannen, Tracey, Brooke, Karren

Drive Thru Pharmacy Griffith

Drive Thru Soul Pattinson Chemist Griffith – NSW Winner – Tania, Georgie, Briana, Amanda, Allanah, Laura, Mirella, Paula, & Robin

Lanyon Pharmacy

Lanyon Pharmacy
– ACT Winner – Rebecka & Mark

Nova Discount Pharmacy Frankston

Nova Discount Pharmacy Frankston – VIC Winner
– Beshoi, Lara, Caroline, Bahaa, & Salwa

Youngtown Pharmacy

Youngtown Pharmacy
– TAS Winner – Ann, Jason, & Ebony

Terry White Chemmart Wynn Vale

Terry White Chemmart Wynn Vale
– SA Winner – David, Fil, Jodie, Lynda, Tony, Tiffany, Renee, San, Marilyn, & Blake

Better Health Coolalinga

Better Health Coolalinga
– NT Winner – Julian & Rosaline

Canning Vale Pharmacy

Canning Vale Soul Pattinson Chemist – WA Winner (tied)
– Huey, Julie, Lucia, Grace, & Geraldine

Michael’s Health Care Chemist Claremont

Michael’s Health Care Chemist Claremont – WA Winner (tied)
– Dennis & Ahmed

Congratulations to the National GuildCare 2019 POTY Customer Care Award finalists, championing digital health in their local community:

Advantage Pharmacy Lowood

Lowood Advantage Pharmacy QLD
– Alison, Ali, Michelle, Cassie, & Elaine

Friendlies Pharmacy Lynwood

Friendlies Pharmacy Lynwood WA
– Dayle, Prashant, Reuben, Sarah, Jeremy, Jenna, Emma, & Lynda

Chen’s Pharmacist Advice

Chen’s Pharmacist Advice NSW
– Brianna, Holly, Eadin, Lillian, Jonathan, Khadijeh, Jayda, Cathie, & Alison

“We’re so proud to have been selected from thousands of GuildCare pharmacies across Australia. What a fantastic way to start 2019!” – Lillian Chen – Chen’s Pharmacist Advice

You’re invited to join GuildLink to celebrate community pharmacy successes at the APP trade exhibition’s opening night on Thursday 7th March, when the National Winners of the GuildCare 2019 POTY Awards will be announced.

For more information on the GuildCare POTY awards and criteria visit

2019-03-01T15:21:22+11:00 January 30th, 2019|Homescreen, News|Comments Off on Media Release: GuildCare 2019 Pharmacy of the Year Winners